Terms of Service
These terms govern your use of YANA STUDIOS services. Please read them carefully as they contain important information about your rights and obligations.
Last updated: August 5, 2025
Our Services
Technology Services: Computer repair, hardware installation, software setup, network configuration, and technical support.
Media Services: Video production, photography, graphic design, web development, and digital marketing.
Consultation: Technical advice, project planning, and digital strategy consulting.
Maintenance: Ongoing support and maintenance services for technology and media systems.
Custom Solutions: Tailored technology and media solutions based on your specific requirements.
Payment and Pricing
Currency: All prices are quoted in Ghana Cedis (GHS) unless otherwise specified.
Payment Terms: Payment is typically required upon completion of services unless other arrangements are made.
Deposits: Some projects may require a deposit before work begins, especially for custom or large-scale projects.
Payment Methods: We accept cash, mobile money, bank transfers, and other locally accepted payment methods.
Late Payments: Late payment fees may apply to overdue invoices as per our payment terms.
Refunds: Refund policies vary by service type and will be clearly communicated before work begins.
Your Responsibilities
Accurate Information: Provide accurate and complete information about your requirements and existing systems.
Access: Provide necessary access to equipment, premises, and systems for us to perform our services.
Backup: Maintain backups of important data before any service work begins.
Cooperation: Cooperate with our team and follow reasonable instructions during service delivery.
Payment: Make payments according to agreed terms and schedules.
Feedback: Provide timely feedback on work progress and any concerns.
Limitations and Disclaimers
Service Availability: Services are subject to availability and may be affected by factors beyond our control.
Technical Limitations: Some technical issues may be beyond our scope or capability to resolve.
Third-Party Services: We are not responsible for issues with third-party services, software, or hardware.
Data Loss: While we take precautions, we cannot guarantee against data loss and recommend regular backups.
Compatibility: We cannot guarantee compatibility with all systems, software, or hardware configurations.
Performance: System performance may vary based on hardware, software, and usage conditions.
Warranty and Liability
Service Warranty: We warrant that our services will be performed with reasonable skill and care in accordance with industry standards.
Hardware Warranty: Hardware repairs come with a limited warranty period as specified for each service.
Limitation of Liability: Our liability is limited to the amount paid for the specific service in question.
Force Majeure: We are not liable for delays or failures due to circumstances beyond our reasonable control.
Intellectual Property
Client Content: You retain ownership of all content and materials you provide to us.
Our Work Product: Custom work created specifically for you becomes your property upon full payment.
Licensed Materials: Some solutions may include licensed software or materials with separate terms.
Trademarks: All trademarks and service marks remain the property of their respective owners.
Questions About These Terms?
If you have any questions about these Terms of Service or need clarification on any aspect of our services, please contact us.
Legal Information
Governing Law: These terms are governed by the laws of Ghana.
Dispute Resolution: Any disputes will be resolved through negotiation, mediation, or the courts of Ghana.
Severability: If any part of these terms is found unenforceable, the remainder will continue in effect.
Changes: We may update these terms from time to time and will notify you of significant changes.
Entire Agreement: These terms, along with any service agreements, constitute the entire agreement between us.